ALEVOAFrequently asked questions
If you don't find your answer here, our support team is reachable at +1 800-555-0142 or hello@reply.alevoa.com.
Eligibility & partners
Getting started
Billing & medication
Support & safety
Emergencies
Alevoa does not provide emergency services. If you are experiencing a medical emergency, call 911. If you are in crisis or thinking about harming yourself, call or text 988 to reach the Suicide & Crisis Lifeline.
Prescription requirement
All treatments require a prescription issued by an independent licensed provider following a medical evaluation. Submitting an intake does not guarantee that a prescription will be issued. Compounded medications are not FDA-approved and have not been evaluated by the FDA for safety, effectiveness, or quality.
Ready to talk to a provider?
Start your intake today. A licensed provider will review it and tell you whether treatment is appropriate for you.