A clear path from question to care
Everything happens online, on your schedule. A licensed provider makes every clinical decision, and you can stop at any point.
Three steps, entirely online, with a licensed provider at the center of every decision.
Models shown. Images are for illustrative purposes only and do not depict actual patients or actual results. Individual results vary.
Care handled entirely online
Provider-reviewed in all 50 states
Licensed providers via LocumTele
Dispensed by Rush Pharmacy or Epiq Scripts
Plain-packaged shipping
One flat cash price — no insurance billing
Reach a real person by phone or email
Step 1: Complete your online intake
Answer questions about your health history, medications and goals. It takes about ten minutes. Submitting your intake is free. If a provider determines treatment isn’t appropriate for you before anything is dispensed, any consultation fee you paid is refunded in full.
Step 2: A licensed provider reviews
A provider licensed in your state reviews your intake, usually within 24–48 hours, and may message you for more detail. If treatment isn’t appropriate, they will tell you why.
Who can be treated
Eligibility is determined by a licensed provider. In general, you can be considered if:
- You are 18 years of age or older.
- You are physically located in one of the 50 states we serve at the time of your consultation.
- You can provide an accurate medical history, including current medications, allergies and past conditions.
- You are willing to complete follow-up check-ins with your care team while on treatment.
- You are not pregnant, planning to become pregnant, or breastfeeding, where that is relevant to the treatment requested.
The information on this page is for educational purposes only. It is not medical advice and does not replace a consultation with a licensed healthcare provider. Whether any treatment or product is appropriate for you depends on your individual medical history and clinical evaluation by a licensed provider. Individual results vary, and no specific outcome is guaranteed.
What it costs
Alevoa is a cash-pay service and does not bill insurance. Plan prices shown on each treatment page apply if a provider prescribes that treatment for you. If a provider determines treatment is not appropriate before anything is dispensed, your consultation fee is refunded.
How your information is handled
The electronic systems used by Alevoa incorporate network and software security protocols to protect the privacy and security of your information. Medication ships in discreet, unbranded outer packaging that does not identify the contents or the treatment category. In some situations, telehealth is not an appropriate method of care. If the situation is an emergency, call 911. Read our Privacy Policy, HIPAA Notice and Telehealth Consent for more.
Common questions about the process
You complete a medical intake online covering your history, current medications, and goals. A licensed provider in your state reviews it — typically within 24–48 hours — and may follow up by message or video. If treatment is appropriate, they issue a prescription. If it isn't, they'll tell you why and what alternatives may fit. There is no obligation to continue at any point.
Once a prescription is issued and the pharmacy fills it, orders typically ship within 2–5 business days and arrive within 2–3 business days of shipping. Orders ship in discreet packaging with tracking. Timelines can vary by state and pharmacy volume.
Consultation fees are refundable if a provider determines you are not a candidate before any medication is dispensed. Because prescription medications cannot be returned or restocked once shipped, dispensed medication is non-refundable except in the case of a shipping error or damaged product — contact support within 7 days of delivery and we'll make it right. Full details are on our Refund & Cancellation Policy page.
Yes. You can pause or cancel through your account or by contacting support before your next fill date. Dose changes are made by your prescriber, not through a checkout page.